Churchhand Privacy Statement
December 7, 2005
This statement discloses the privacy practices for the Churchhand website and
service (www.churchhand.com) offered by Nine Oaks Technology, Inc. (Nine Oaks).
If you have questions or concerns regarding this statement, you should contact
Nine Oaks Technology by emailing and writing "Privacy Policy"
in the subject line. You may also write to Nine Oaks Technology at 705
Sandpoint Road, Mead, OK 73449 or call (580) 920-9195.
At Nine Oaks, we want the people who use Churchhand to have the best possible
experience. This means more than just providing compelling features and
reliable service. It also means giving our users a sense of comfort with regard
to their use of our service and the privacy of the information they share with
us. To accomplish this goal, we have strict privacy policies designed to
protect subscribers of Churchhand and everyone who visits our website.
Information We Collect
Churchhand is designed to foster communication and strengthen relationships
within your church organization. In order to accomplish this, Churchhand
collects and stores personal information as provided by you or someone within
your organization. This information may include but is not limited to names,
addresses, telephone numbers, and email addresses. This information may be
shared among others within your organization, but will never be shared with
anyone outside of your organization except as explained in the Disclosure of
Information section below. Access to personal information within your
organization is controlled with the use of login names, passwords and
permission settings that are defined and managed by an administrator within
your organization.
When you use Churchhand, Nine Oaks or third parties authorized by Nine Oaks may
collect certain technical and routing information about your computer to
facilitate your use of the service. For example, we may log environmental
variables, such as browser type and the Internet Protocol ("IP") address of
your computer. We use these environmental variables to monitor and track usage
of the website and help us identify ways to improve the product. Nine Oaks also
uses such environmental variables to measure traffic patterns on the website.
Disclosure of Information
Nine Oaks will not sell or disclose any personal information provided through
Churchhand without your consent, except to comply with valid legal requirements
such as a law, regulation, search warrant, subpoena or court order. In the
event that we are legally compelled to disclose personal information to a third
party, we will notify you unless doing so would violate the law or court order.
Nine Oaks employs third-party vendors who may have limited access to
information provided through Churchhand. Services provided by these vendors may
include website hosting, data storage and payment processing. Nine Oaks
requires such vendors to maintain and protect the confidentiality of your
information and agree not to use your information for their own purposes or
disclose it to any other party.
Security and Encryption
Nine Oaks is dedicated to protecting the information provided through
Churchhand.
Personal information is only displayed or entered inside a secure area of
Churchhand. No one can access the secure area without proper login credentials
which consist of a church code, a login id and an encrypted password. The
church code uniquely identifies the church organization, and the login id
uniquely identifies an individual within the organization. The password, which
is always encrypted before storage or transmission, is known only to the
individual and must meet certain requirements. The combination of unique church
code, unique login id, and a non-trivial encrypted password provides
considerable protection.
In addition to password protection, all personal information you provide is
encrypted for transmission and must be accessed using the SSL (Secure Socket
Layer) encryption standard. You can tell that you are on a secure,
encrypted page while browsing our site by looking at the lock icon on the
bottom of your web browser and you can verify the validity of the secure
conversation by double-clicking the lock icon.
Use of Cookies
Churchhand utilizes cookies to validate login access and user permissions.
Cookies are small amounts of data that are transferred to your browser by a web
server and stored on your hard drive. Cookies can only be read by the server
that provided them and they cannot be used to execute malicious code or
viruses. Churchhand does not use cookies to store any personally identifiable
information or track your usage in any way. Most browsers allow you to disable
the use of cookies, however, since Churchhand depends on cookies to ensure that
valid login credentials have been provided, users choosing not to accept
cookies will not be able to log into Churchhand.
When we will contact you
Nine Oaks will not use personal information provided through Churchhand to
directly contact any person other than the person identified as the
organization’s contact person.
Nine Oaks may directly contact individuals within an organization to facilitate
resolution of trouble reports, inquires or suggestions, but only in response to
requests initiated by the organization and only using contact information
expressly provided for that purpose.
Occasionally, Nine Oaks may send email notices to the organization’s contact
person. These notices may include product or service announcements, and surveys
or questionnaires to solicit feedback to improve the product.
Revisions
Nine Oaks may from time to time make changes to this policy statement. The
current policy statement will be published online and the date of the most
recent revision will always be included as part of the statement. The
organization’s contact person will be notified via email when material changes
are made to this policy statement.